FILE — PERSONNEL ✚ ON RECORD REF. 0001
ABOUT THE AUTHOR

David Gilman

Design leader by day, volunteer EMT by night.
Writing down what the two have in common.

David Gilman
NAME — D. GILMAN
BASE — NEW YORK
CERT — EMT-B
SVC — 5 YRS

David Gilman has spent over 15 years leading product and design teams inside some of the world's most recognizable organizations — including Google, Amazon, and R/GA — where he worked at the intersection of human-centered design, organizational strategy, and large-scale technology. A Hudson Certified Coach, he has been as sought after for his ability to build and develop teams as for the products those teams ship. He has led organizations through reorgs, product failures, high-stakes launches, and the quieter, harder work of keeping talented people engaged and moving in the same direction.

In 2021, he became a volunteer EMT.

He didn't expect it to change how he thought about leadership. It did anyway. Responding to calls in the middle of the night, navigating chaotic scenes with incomplete information and a partner he had to trust completely, he kept finding himself in situations that felt familiar — not because emergency medicine resembles corporate life, but because the underlying demands of leadership are the same everywhere. Assess fast. Prioritize ruthlessly. Communicate clearly. Stay calm when the people around you aren't.

It's Not Your Emergency, and Triage, his forthcoming book, is his attempt to close the distance between those two worlds.

IN THE CONFERENCE ROOM
CAPITAL ONEDESIGN DIRECTOR
GOOGLESTAFF UX MANAGER
AMAZONSTAFF PRODUCT MGR
R/GAGROUP DIRECTOR
IN THE BACK OF THE RIG
CERTIFICATIONEMT-BASIC
SERVICEVOLUNTEER
YEARSFIVE
CALLS RUN200+
I don't think I'm a better EMT because I'm a manager.
I'm certain I'm a better manager because I'm an EMT.